Build the Quality Reflex Your Engineers Don't Get From Training.
Your engineers know 8D and Six Sigma in theory. The question is whether they apply IS/IS NOT, 5 Why and Pareto Friday at 16:30 when a batch of parts is on quality hold and the decision can't wait. Academy makes the method a reflex — not a poster.
12 weeks · 8 engineers from your plant · 25 min/week per engineer · your real production cases · RO & EN
- 20% escrow until 90 days post-program — refunded proportionally if criteria not met
- 4 measurable success criteria — signed by Plant Manager before start
- First step: 90-min discovery with Quality Director — zero financial commitment, written go/no-go output
Built across these Tier-1 OEM operations
VALEO
Tier-1 · Automotive
LEONI
Tier-1 · Wiring Systems
LEAR
Fortune 500 · Tier-1
Your engineers know the methodology. The problem isn't there.
They've done Six Sigma, 8D, Black Belt. The problem shows up Friday at 16:30, when they have to decide in 30 minutes what to do with a batch of parts on quality hold — and they do it by calling two colleagues, on gut feel. The methods learned in training don't enter the reflex. They stay on the poster.
Training without repetition
3 days of training is not enough to build a reflex. Without weekly practice on real cases, the method fades within weeks.
No corrector under pressure
The classroom example is clean. The actual Friday 16:30 case has missing data, political pressure, and a clock. Different beast.
Cases prepared from home don't train pressure
Real cases from the last 7 days — with their ambiguity and time pressure — are what builds the reflex. Textbook cases don't.
Your dashboard. Real progress. Live now.
Not a mockup. A screenshot from a live Academy user — overall progress, learning streak, activity log and cluster-level skill tracking.
Live dashboard · AdaptiveOps Academy · academy.adaptiveops.eu
Real cases. Real time pressure. Real corrector.
The whole point is to build the reflex your engineers use Friday at 16:30 — not the slide deck they remember from training. Four steps. Per case. Per week.
01
Real cases from your last 7 days
Each engineer brings a case from their actual production week — parts on hold, first-off at 02:30, escalation on shift. Bringing a case per week is mandatory. No textbook scenarios.
02
25 minutes per engineer per week
Each of the 8 participants spends 25 min/week on the platform applying the method to their case. Low overhead, high repetition. The reflex builds through volume, not duration.
03
AI coach asks the Socratic questions
A Claude-based conversational coach plays the role of facilitator. It does not give the answer. It requests evidence, flags skipped steps, and corrects the engineer in real time — exactly when they would normally call a colleague on gut feel.
04
Compare against the real plant decision
Each case is compared to the actual decision made in the plant that week. The engineer sees where the method would have led them — and where their actual decision deviated.
Progression on the Dreyfus scale — 5 levels
Levels 1–3 tracked automatically · 4–5 confirmed by a human evaluatorFirst sessions practised on the platform
Apply the method with guidance
Lead a complete analysis independently, correctly
Validated by a human coach / mentor inside your organisation
Real experience demonstrated in the field
Live skill matrix · colour code: green ≥67% · yellow 33–66% · red <33% · gray not started
16 methods. 4 clusters. From basics to systems thinking.
Structured problem solving is not one tool — it's a full toolkit. From how you formulate a problem, to preventing defects before they appear, to leading a team through analysis.
Problem Solving — Fundamentals
The daily toolkit: define, scope, diagnose, prioritise, dig to root cause, close the loop with an experiment.
What you walk out able to do
Frame the problem in one sentence — specific, measurable, no hidden cause, no hidden solution
Problem Statement · Kepner-Tregoe / Lean Six Sigma
Stop at root cause, not at symptoms — with evidence at each step
5 Why · Toyota Production System
Eliminate noise by contrasting what IS the problem against what isn't
Is / Is Not · Kepner-Tregoe
Map all 6M cause categories before jumping to conclusions
Fishbone (Ishikawa) · Kaoru Ishikawa
Find the 20% of causes driving 80% of the pain
Pareto Analysis · Joseph Juran
Quantify exactly how far you are from where you need to be — on multiple dimensions
Gap Analysis · Lean Management
Test improvements in small cycles — without betting the whole line on one big change
PDCA · W. Edwards Deming
Start with: Problem Statement & 5 Why
Problem Solving — Synthesis & Communication
Distill root-cause work into a format management, customers or your team can absorb.
What you walk out able to do
Tell the entire problem story on one page — that management actually reads
A3 Thinking · John Shook — Managing to Learn
Respond to a customer complaint in 8 disciplined steps with a cross-functional team
8D Problem Solving · Ford Motor Company
Run a blame-free post-event analysis the team will actually engage with
Structured Retrospective · Norm Kerth — Agile Retrospectives
Problem Solving — Risk & Prevention
Anticipate instead of react. The tools used by professionals in quality, safety and critical operations.
What you walk out able to do
Spot failure modes before they reach production — Severity × Occurrence × Detection
FMEA · AIAG FMEA Manual
Work backwards from the unwanted event to all combinations of causes that produce it
Fault Tree Analysis (FTA) · Bell Labs (IEC 61025)
Separate situation, problem, decision and risk into 4 distinct thought processes
Kepner-Tregoe · Charles Kepner & Benjamin Tregoe
Problem Solving — Systems & Leadership
Systems thinking plus leading a team through process. For those who shape the thinking of others — not just their own.
What you walk out able to do
Pick the right tool and validate cause across physical, human and systemic dimensions
Structured RCA · Dean Gano — Apollo RCA
See circular causality and the leverage points where small changes have outsized effect
Systems Thinking · Peter Senge — The Fifth Discipline
Lead a team through analysis while staying neutral on content, active on process
Problem Solving Facilitation · Roger Schwarz — The Skilled Facilitator
Built from real factory practice — not theory.
You practise — you don't memorise
The skill is built through guided practice on real situations, not by watching slides pass by.
Coach available anytime
The AI coach doesn't get tired, doesn't judge, and is available at 2am — when the line stop actually happens.
Content from real practice
Every method comes from books and standards used daily in factories and operations teams — not generic theory.
Visible, verifiable progress
The competence matrix shows clearly where you are and what's next — for you and for your organisation.
Bilingual (RO / EN)
Content and coaching in your language.
Three structures. One clear price. No hidden fees.
12 weeks, 8 engineers, the 7 fundamental tools of Cluster 1: Problem Statement · IS/IS NOT · Gap Analysis · Pareto · Fishbone · 5 Why · PDCA.
Standard
12 weeks · 8 engineers · weekly real cases · AI coach · final measurement of cases resolved with the method
Delivered remotely with AI coach + certified internal partner
With my presence in plant
Same as Standard + I come personally once to a real material-decision meeting (sort / derogate / scrap). I observe, don't intervene, then give direct feedback.
Only 2–3 of these per year in 2026
Two plants · 12 months
Extended scope — two plants over a full year. Cross-plant comparison and learning loop included.
For groups running multiple sites
How we protect your investment
20% in escrow until day 90
€2,400 of the standard contract is held in escrow until 90 days after the program closes.
4 measurable success criteria
Defined together, signed by the Plant Manager before start. Not vague feelings — auditable numbers.
3 of 4 hit → escrow released
If 3 of 4 criteria are met, the program counts as successful. Otherwise, money returns proportionally + 30 days free for remediation.
We don't start in the wrong window
No program start during an active IATF audit, open customer escalation or peak ramp-up. We find the right window together — or we tell you it's not the moment.
In 2026 I personally run 2–3 founder-on-site programs. The rest of the year is delivered via AI coach + certified internal partner.
90 minutes with your Quality Director and me.
We look at your plant's calendar for the next 12–16 weeks and identify whether there's a clean window for the program — or not. Zero financial commitment at this step.
What we walk out of the discovery with
One written page — either a proposed start date, or a clear decision that now isn't the moment.
Honest assessment — if we're not the right fit, we tell you that and what is.
No sales pitch. No proposal on the first call. Just an honest look at whether the window exists.
Part of the AdaptiveOps ecosystem
Academy is where you build the reflex. Consulting is where we install it at scale.
Academy is self-paced practice for individuals and teams. When your plant needs the system installed alongside coaching and digital tools, that's where direct services and the ECO Platform come in.
In 2026, only 2–3 plants get the founder-on-site version.
The 90-minute discovery costs nothing. The output is one written page — a proposed start date or a clear decision that this isn't the moment.
Bilingual program (RO & EN) · AI coach on your real cases · escrow-backed success criteria